Shipping policy
Shipping Policy
At ZYIA Enterprises, we work to process and ship orders as quickly as possible while ensuring that orders are prepared accurately.
Order Processing
Orders are generally processed within 2–5 business days unless otherwise stated on the product page or at checkout.
Processing times begin after the order has been successfully placed and payment has been confirmed.
Shipping & Delivery
Shipping estimates begin after your order has been processed.
Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, and other circumstances outside of our control.
ZYIA Enterprises does not guarantee a specific delivery date.
Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
ZYIA Enterprises is not responsible for delays, lost packages, or delivery issues resulting from incorrect or incomplete addresses provided by the customer.
If you realize that your shipping information is incorrect after placing an order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Carrier Delays
Once an order has been shipped, delivery is handled by the selected shipping carrier. ZYIA Enterprises is not responsible for delays caused by carriers, weather, natural events, holidays, or other circumstances beyond our control.
Damaged or Missing Packages
If your package arrives damaged, is missing items, or you believe there is an issue with your shipment, please contact us within 7 days of delivery with your order number and, when applicable, clear photos of the package and items received.
We will review the situation and work with you to determine the appropriate resolution.
Shipping Policy Updates
ZYIA Enterprises reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective upon posting to this website.